Service

Return/Service request

  • Company information

  • Details of the product:

  • Max. bestandsgrootte: 5 MB.

  • Description of the defect / complaint

  • Warranty handling

  • Important comments / service costs

    If it appears that the complaint is not covered by the warranty, we will charge € 42,50

  • Return address

    After receiving the return form, you will receive an email with the return address within a week

  • Information for contractor (installer)

  • Project information

  • Information about the problem/malfunction*

  • Description of the problem/malfunction

  • Important information/service costs

    When carrying out the work, the resident and an employee of the installation company must always be present    * Replaced equipment / parts are invoiced immediately. If, after investigation, it occurs to be a guarantee then a credit invoice will follow. * If the malfunction does not fall under the warranty, the following costs will be charged:    Call out costs: € 120.00 net excluding VAT    Service hour rate: € 80.00 net excluding VAT